Return and Refund Policy

Boot & Shoe Returns and Exchanges

 We will gladly accept your returns for exchange or credit within 30 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn).

Boots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition. When trying on boots, be sure to walk only in carpeted areas until you are sure that your boots fit correctly.

Unfortunately, we are not able to reimburse you for any shipping costs you incur purchasing an item online.

Purchases made October 1 through December 30 have an extended return period of 90 days from the date purchased. All other terms and conditions of our Return and Exchange Policy apply.

All Other Returns & Exchanges

We will gladly accept your return for exchange or refund to original form of payment within 30 days of purchase.

All items MUST be in as-new condition (tags, packaging intact, unwashed, unworn) and show no signs of wear.

Unfortunately, we are not able to reimburse you for any shipping costs you incur purchasing an item online. 

Purchases made October 1 through December 30 have an extended return period of 90 days from the date purchased. All other terms and conditions of our Return and Exchange Policy apply.

Questions, Comments, Concerns

Please email us at Info@cattlemanwesternstore.com

or call the store at (281) 585-5626 and a staff member will gladly help you out.